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Troubleshooting




Configure Norton Personal Firewall to Allow MoldTech to Run

Situation:
Norton Internet Security, Personal Firewall is preventing MoldTech from running successfully.

Solution:
Configure your Personal Firewall to allow MoldTech to run. Open your Norton Internet Security program by double-clicking your Norton Program Icon in your Windows Quick Launch toolbar (on most systems, you will find this in the lower ight-hand corner of your computer screen).

  1. After openning your Norton window, Click "Norton Internet Security" button on upper left of screen

  2. Click on "Personal Firewall"

  3. Click on "Configure" button



  4. Click the "Programs" tab at the top of the Norton Window screen



  5. In the Manual Program Control window, scroll down until you find the "JAVAW" program listed in the Program Column. Click anywhere in the row that shows the JAVAW program, and then click under the Internet Access column where you see the "Block All"pull-down tab and change it to "Permit All".



  6. Click the "OK" button and close out of the Norton window screen



Your Personal Firewall will not allow MoldTech to run successfully.