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Troubleshooting




V1.4.1b Patch for MoldTech® V1.4.1 new install users

Situation:
When working in the "Configuration" section within MoldTech® on the PC, the following error occurs:
An unexpected error occurred reading or writing data.

detail = persistence
This situation will also cause problems when trying to configure your PDA pull-down menus.

Solution:
Download the MoldTech_Patch141b.exe file below to your desktop and run it.
WARNING: This patch will overwrite any changes you may have made to your MoldTech configured pull-down menus on your PDA. Only new MoldTech users who have not pre-configured their PDA pull down menus should run this program patch.

Requirements: This is a patch upgrade for users who have recently installed MoldTech® V1.4.1 on their computer by using the original V1.4.1 CD. Users who have upgraded to V1.4.1 from lower versions such as V1.3 or V1.4 do not need to run this patch.

  1. Click the link below and choose "Run" or "open" when prompted by your browser. If the file does not auto-run, then right-click the file name below, and save it to your computer's desktop. Then double-click the file from your desktop.

    CLICK HERE TO DOWNLOAD THE MoldTech_Patch_v141b.exe

  2. The installer will automatically start by showing you the prompt below:



    Enter the directory where your current MoldTech folder resides on your computer. The default path is C:Program Files\MoldTech. If you did not change the installation path when you first installed MoldTech®, then simply click "Next" at this prompt.

  3. Click "YES" at the prompt below to confirm this is the folder where your MoldTech application resides.



  4. Click "Next" at the next prompt and the program will start the update.

  5. After the patch is successfully installed, click "Finish" when you are prompted to do so.

    You can now launch MoldTech® on your PC and configure your PDA pull down menus without errors. Your "About MoldTech" menu on your PC should also now reflect Version 1.4.1b.